Guest Feedback Impacts Bookings

Utilize guest feedback during each stage of the guest journey in order to increase online visibility, improve operations, and drive hotel revenue.

Market Your Reviews to Drive More Bookings

Review Marketing influences millions of booking decisions on hundreds of OTAs and meta-search sites while encouraging travelers to book directly from your hotel website.

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Create Positive Experiences to Increase Guest Satisfaction

Guest Messaging provides hotels with a multi-channel communication platform that enables personalized guest experiences, operational excellence, and increased revenue.

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Collect Guest Surveys to Improve Staff Operations

Guest Surveys allow hotels to boost their volume of online reviews and gather valuable customer insights in order to continuously improve the guest experience.

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Manage Your Reputation to Grow Hotel Revenue

Reputation Management creates insights from your reviews that benchmark your hotel versus competitors and evaluates what most impacts your hotel rating, effectively increasing your hotel ADR.

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reputation management

Leverage traveler insights to improve and market your hotel to the world

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All hotel reviews. All in one place.

TrustYou collects and analyzes over 3 million guest reviews, surveys, and social posts from all across the web, every week, for 500,000 hotels. Providing your hotel the best insight into what your guests are saying.